Parking

Reservations

• How do I change my reservation?
• How do I cancel my reservation?
• What does the cancellation protection reservation cover?
• What happens after I have made my reservation?
• Can I make a reservation today to park at the airport today?
• My vehicle details have changed. What should I do?

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Parking Lots

• What are the differences in the ONT parking lots?
• Are there any height or vehicle restrictions?
• What is the minimum length of time I can park?
• Does ONT have covered parking?
• Is there plenty of parking spots at ONT?

Payment

• I need a coy of my receipt.
• What payment methods are accepted for pre-booked reservations?
• How do I know my payment details are secure?
• I was charged a foreign transaction fee. What do I do?
• How much is parking at ONT?

Airport Parking Process

• How is the daily rate for valet parking calculated?
• What is the self-parking process with my pre-booked reservation?
• Where do I enter to scan my pre-book parking reservation QR code?
• Can I use valet parking without a reservation?
• How do I get from Parking Lot 5 to the airport terminals?
• What happens if I need to leave the parking lot after entering?

Accessible Parking

• I require accessible parking, where should I park?

Drop Off and Pick Up

• Can I pick someone up and not park at ONT?
• Where do I park if I am waiting to pick someone up?
• What rideshare or app-based ride companies offer service to and from ONT?

General

• Do you have charging stations for electric vehicles?
• Where do motorcycles park?
• Who do I contact if I have a question regarding my parking that is not listed?
• Does ONT have long term parking?
• Where can I get directions to ONT?
• Is it safe to park at ONT?

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